Frequently Asked Questions

Yes. Every fragrance sold by Decant Direct is 100% authentic.

Each decant is freshly hand-filled from an original, authentic, unaltered fragrance bottle. We do not dilute, modify, or reproduce fragrances. You receive the original fragrance transferred into a convenient spray atomizer.

A fragrance decant is a smaller amount of authentic fragrance transferred from its original bottle into a separate spray atomizer. It lets you test a scent on your skin, experience its full dry-down, or carry a travel-friendly amount without purchasing the full bottle.

Same fragrance. Smaller commitment.

Unless a product is specifically listed as a full bottle, your fragrance will arrive in a clear, labeled spray atomizer—not the manufacturer's original retail bottle. Every decant is freshly filled to order. Our 2 mL, 3 mL, 5 mL, and 10 mL spray bottles include caps.

2 mL — Quick Introduction: Best for getting an initial impression of a fragrance.

3 mL — Explore More: Gives you additional wears across different days or occasions.

5 mL — Recommended Choice: The best balance of value and wear time for most customers. It gives you enough fragrance to properly evaluate the opening, dry-down, longevity, and performance over multiple wears.

10 mL — Wear & Enjoy: Best for fragrances you already enjoy or want in a convenient travel size.

Not sure where to start? Choose 5 mL.

The exact number of sprays varies slightly by fragrance and atomizer, but you can generally expect:

• 2 mL: approximately 25–30 sprays
• 3 mL: approximately 40–45 sprays
• 5 mL: approximately 65–75 sprays
• 10 mL: approximately 140–160 sprays

These estimates give you enough opportunities to test a fragrance across multiple wears, settings, and weather conditions. For the best balance of value and testing time, we recommend 5 mL.

Fragrance is personal. A scent that receives great reviews—or smells excellent on someone else—might perform differently on your skin. Sampling lets you evaluate the opening, dry-down, longevity, projection, and overall wearability before making a larger purchase.

Sample First. Commit Later.

Discovery Sets let you sample several related fragrances together. They are ideal for comparing scents side by side, exploring different flankers or fragrance styles, and finding your favorite without purchasing multiple full bottles.

Explore more. Compare confidently. Commit less.

All decants are hand-filled from original, authentic fragrance bottles and prepared with care. The original bottles used for decanting are stored in a climate-controlled environment to help preserve fragrance quality.

The original bottles shown may be actively used to fill customer orders. A partially used bottle simply reflects prior decanting. The fragrance is never diluted, altered, or modified.

Every order is freshly decanted to order rather than stored pre-filled for extended periods. In-stock orders are prepared and handed to the carrier within 24 hours on business days. Orders placed on Sundays or carrier holidays ship the next business day. Tracking information is sent after your order ships.

No. “Shipped within 24 hours” means your in-stock order is prepared and handed to the shipping carrier within 24 hours on business days. It does not mean the package will be delivered within 24 hours.

Delivery time begins after the carrier accepts the package and depends on the shipping service, destination, weekends, holidays, weather, and carrier delays. Use the tracking link in your shipping confirmation for the latest delivery estimate.

U.S. shipping is $4.99 flat rate. Orders over $35 ship free.

A back-ordered item is temporarily unavailable for immediate shipment. Back-ordered products typically restock within 3–14 days, although timing can vary. An order containing a back-ordered item may be held until all items are available so the complete order can ship together.

Sometimes a carrier misses the first acceptance scan after a package is dropped off or picked up. When that happens, tracking may continue to show a message such as “label created” or “carrier awaiting item” even though the package may already be moving through the carrier’s network.

A missed acceptance scan can delay visible tracking updates without necessarily delaying the package itself. Tracking may update at the next sorting facility or later in transit.

If your package never arrives, please contact Decant Direct. We will review the shipment and, when the situation falls within the scope of our applicable shipping and order policies, help work toward an appropriate resolution.

First, check the carrier's tracking page for the latest information. Tracking can occasionally take time to update after a shipping label is created. If the shipment appears stuck or is marked delivered but you have not received it, contact Decant Direct so we can review the situation with you.

This can occur when a shipping address is incomplete or undeliverable. After the returned package reaches Decant Direct, we will contact you within 3–4 business days to confirm or update the address before arranging reshipment.

All orders are freshly prepared and shipped from Houston, Texas, USA.

Please contact Decant Direct as soon as possible and notify us within 5 business days of delivery. Include your order information and clear photos of the issue when available so we can review it and help make it right.

After a refund is approved and processed, most major credit card providers generally take 5–7 business days to post the funds to your account. Timing can vary by financial institution.

No. Decant Direct independently purchases authentic fragrances and rebottles them into smaller sample and travel-spray sizes. Decant Direct is not affiliated with, endorsed by, or associated with the original fragrance manufacturers or brand owners. All trademarks belong to their respective owners.